Welcome to The Wild Cauldron website, thewildcauldron.au. Please read the following Terms & Conditions carefully, as they govern your use of this site (the “Agreement”).
By accessing or using our website, you agree to abide by these terms. The Wild Cauldron reserves the right to change or modify these terms at any time without prior notice. Your continued use of the site following such changes constitutes acceptance of the revised terms.
If you do not agree with these terms and conditions, please do not use our website.
Acceptance
By using this website, you agree to these terms, forming a legally binding contract between you and The Wild Cauldron– ABN 98 854 234 722.
Copyright & Ownership of Rights
All content on this site, including text, images, illustrations, logos, videos, product descriptions, and any other materials (collectively, “Content”), is owned or licensed by The Wild Cauldron and is protected under copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, sell, or commercially exploit any content from this site without written permission from The Wild Cauldron.
You are permitted to download or print selected portions of the content for personal, non-commercial use only, provided that:
- The content is not altered in any way.
- Copyright or trademark notices remain intact.
- You do not claim ownership or misrepresent the origin of the content.
Unauthorised use of content may result in legal action.
Site Transactions
The Wild Cauldron reserves the right to refuse or cancel any order at our discretion. This includes, but is not limited to:
- Orders placed under the same customer name, billing/shipping address, or payment method.
- Bulk orders that suggest potential resale or unauthorised distribution.
- Orders that violate any laws, fraud prevention policies, or business practices.
If your order is modified or cancelled, we will attempt to notify you using the email or phone number provided at checkout.
Resale of Products
Once goods are purchased and paid for, ownership is transferred to the customer.
If you wish to resell our products, we recommend contacting us for wholesale opportunities. Approved stockists can be listed on our website under the Stockists section.
Your Account & Security
By creating an account on our website, you are responsible for:
- Maintaining the confidentiality of your login details.
- Ensuring unauthorised users do not access your account.
The Wild Cauldron is not liable for third-party access to your account resulting from negligence or unauthorised use.
We reserve the right to:
- Suspend or terminate accounts suspected of fraudulent or prohibited activities.
- Refuse service to customers who violate our terms or policies.
Right to Modify the Site
The Wild Cauldron may, at any time:
- Modify or discontinue any part of the website.
- Change pricing, product descriptions, or services offered.
- Limit or restrict access to certain areas of the site.
We are not responsible for any inconvenience caused by website changes or downtime.
Comments, Reviews & User Submissions
All comments, feedback, and suggestions submitted via our website, email, or social media become the property of The Wild Cauldron.
By submitting content, you agree that we may:
✔ Use, modify, or publish your submission without compensation.
✔ Remove or edit any comments that violate our guidelines.
You may not submit content that:
❌ Infringes on third-party copyrights or trademarks.
❌ Contains false, misleading, or defamatory statements.
❌ Includes malware, spam, or malicious code.
You are solely responsible for your comments and their accuracy. The Wild Cauldron assumes no liability for content posted by users.
Availability, Errors & Pricing Accuracy
We make every effort to ensure product descriptions, prices, and stock levels are accurate and up to date. However, errors may occasionally occur.
The Wild Cauldron reserves the right to:
- Correct pricing errors before fulfilling an order.
- Substitute a higher-quality product if an item is unavailable.
- Refund the difference if a substitute item is of lower value.
- Cancel an order if no alternative product is available.
We apologise for any inconvenience caused by pricing or availability issues.
Colour Disclaimer
We strive to display product colours as accurately as possible, but actual colours may vary due to:
- Monitor settings and screen resolutions.
- Variations in natural ingredients (e.g. herbs, resins, oils).
We cannot guarantee that the colours you see on your screen will perfectly match the physical product.
Risk of Loss
Once an order is shipped and tracking is provided, the risk of loss or damage transfers to the buyer.
If your package is lost or damaged during transit, please contact Australia Post using the tracking number provided.
Links to Third-Party Websites
Our website may contain links to third-party websites for informational or convenience purposes.
The Wild Cauldron is not responsible for the content, policies, or security of external sites.
Linking to The Wild Cauldron Website
You may link to our homepage provided that:
✔ The link does not misrepresent endorsement or affiliation.
✔ The link does not damage our reputation.
✔ The linking website complies with legal and ethical standards.
We reserve the right to withdraw linking permission at any time.
Privacy Policy
Your submission of personal information via our website is governed by our Privacy Policy, which is incorporated into this Agreement.
Indemnification
By using this site, you agree to indemnify and hold harmless The Wild Cauldron, its employees, directors, and affiliates from any claims, damages, or liabilities arising from:
- Your use of the site.
- Any violation of these terms.
- Any third-party actions related to your content or account.
Jurisdiction & Governing Law
This site is operated from Cosgrove South, Victoria, Australia, and these terms are governed by Victorian law.
Any disputes will be resolved exclusively in Victorian courts.
Disclaimer of Warranties
The Wild Cauldron provides this website and all contents on an “as-is” basis, without warranties of any kind.
We do not guarantee that:
- The site will be uninterrupted or error-free.
- Products will meet every individual expectation.
- External factors (such as weather or postal delays) will not impact deliveries.
You assume all responsibility for using this site.
Termination of Service
You may terminate this Agreement at any time by discontinuing use of our website.
The Wild Cauldron may suspend or terminate your access if you:
- Violate these Terms & Conditions.
- Engage in fraudulent or unlawful activities.
The obligations in this Agreement survive termination.
For any questions regarding these Terms & Conditions, please contact us at:
Email: contact@thewildcauldron.au
Website: thewildcauldron.au
Postal Address: PO BOX 601, Benalla VIC 3672